Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All orders will be shipped from Kansas City.
- Privacy & Security
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LocksAndDeadbolts.com is committed to protecting your privacy. This Statement of Privacy applies to LocksAndDeadbolts.com Web site and governs data collection and usage at all LocksAndDeadbolts.com sites and services. LocksAndDeadbolts.com is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
Collection of your Personal Information
As an E-commerce Web site, LocksAndDeadbolts.com collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by LocksAndDeadbolts.com is used solely for the purpose of billing and shipping your online purchases. LocksAndDeadbolts.com does not collect any information about your computer hardware and software.
LocksAndDeadbolts.com encourages you to review the privacy statements of Web sites you choose to link to from LocksAndDeadbolts.com so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the LocksAndDeadbolts.com Web site.
Use of your Personal Information
LocksAndDeadbolts.com and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that LocksAndDeadbolts.com may also use personal information to inform you of other products or services available from DWS and its affiliates. LocksAndDeadbolts.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
LocksAndDeadbolts.com does not sell, rent or lease its customer lists to third parties.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
LocksAndDeadbolts.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
LocksAndDeadbolts.com may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LocksAndDeadbolts.com or the site; (b) protect and defend the rights or property of LocksAndDeadbolts.com, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of LocksAndDeadbolts.com or the public.
Personal information collected on this site may be stored and processed in the United States, and by using this site, you consent to any such transfer of information outside of your country. LocksAndDeadbolts.com abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Security of your Personal Information
LocksAndDeadbolts.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through 128 bit encryption.
Changes to this Statement
LocksAndDeadbolts.com will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how LocksAndDeadbolts.com will use your personal information, LocksAndDeadbolts.com will prominently post such changes prior to implementing the change. LocksAndDeadbolts.com encourages you to periodically review this Statement to be informed of how LocksAndDeadbolts.com is protecting your information.
- Returns & Replacements
- Due to extremely low pricing on our closeout hardware inventory, all sales are final. It is up to you to make sure that you have made the right choice before you check out. We may consider returns on broken or damaged items, but you must notify us immediately upon receipt of your order, and you must first obtain a RMA from LocksandDeadbolts.com. Occasionally, we will accept a return of an item you may have ordered by mistake. In the event of these type of returns, all shipping and insurance costs will be deducted, and a re-stocking fee of 30% will be charged. We have had very few incidences where returns were necessary, but when you find that you have received a damaged or wrong item, LocksandDeadbolts will work with you and make every effort to ensure your complete satisfaction.
- Payment, Pricing & Promotions
- All of the products on this site are from closeouts and liquidations which means you save a lot. From time to time we will offer special promotional items and sales. These items will usually be found on the home page, and are always identified as XYLOW pricing specials. All XYLOW sales items are offered at prices that are unbeatable. Don't waste your time comparing prices, just put the item in your cart, and smile all the way to the checkout!
- Viewing Orders
- To view your shopping cart, you can click on the "My Cart" link right below the search box at the top of the page. To view past orders you can visit "My Account" at the link underneath the search box and then click "My Orders" on the left hand menu after you reach your account page.
- Updating Account Information
- You can update your account information by clicking on "My Account" on the top right side of the screen underneath the search box. There you can edit your password, your billing address, your shipping address, your product reviews, your tags and your wish list.
- Locks and Deadbolts
- 8106 Santa Fe Drive
Overland Park, KS 66204
- email: locksanddeadbolts@gmail.com





